Privacy Policy
PRIVACY POLICY
Last updated: November 29, 2025
This Privacy Notice for SOQL Inc. ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our Services.
Mobile Application
Download and use our mobile application (SOQL) or any application that links to this Privacy Notice
Connection Management
Use SOQL — an app that helps you maintain your connections with your friends through gamified reminder notifications
Marketing & Events
Engage with us in any related ways, including marketing communications or events

Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. You can reach us at [email protected].
1. What Information Do We Collect?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register on the Services, express interest in our products or Services, participate in activities, or contact us.
Personal Information Provided by You
Types of information we may collect include:
  • Names
  • Phone numbers
  • Email addresses
  • Usernames
  • Passwords
Important: We do not collect or process sensitive personal information.
Application Data
If you use our mobile application, we may request permission for:
  • Geolocation: Continuous or app-use-based location tracking
  • Mobile device access: Calendar, camera, contacts, reminders, SMS, etc.
  • Mobile device data: device ID, model, OS version, network info, IP address
  • Push notifications
Mobile Device Data
Device model, operating system, carrier information, IP address, and system settings
Push Notifications
Account alerts or feature notifications to keep you informed
Data Purpose
This data helps maintain security, troubleshoot issues, and support analytics
Information Automatically Collected
Some information — such as IP address or device characteristics — is collected automatically when you use our Services. This includes:
Device identifiers and browser type
Operating system and usage logs
Crash data and country location
Pages viewed, buttons clicked, and features used
2. How Do We Process Your Information?
We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, comply with laws, and with your consent when applicable.
Account Management
Create and authenticate accounts, manage user profiles, and ensure secure access to our Services
Communication
Send administrative information including policy updates, service details, and important notifications
User Interaction
Enable user-to-user communication and facilitate connections between friends on our platform
Service Enhancement
We continuously evaluate and improve our Services by identifying usage trends and enhancing user experience. This processing helps us understand how you interact with our features and enables us to deliver better functionality and performance.
Your data supports our efforts to create a more intuitive, responsive, and valuable service that meets your needs and expectations.
3. When and With Whom Do We Share Your Personal Information?
We may share information in specific business situations to ensure continuity of service and comply with legal requirements.
Business Transfers
During a merger, sale, financing, or acquisition, we may share or transfer your information as part of the transaction. This ensures service continuity and protects your account during ownership changes.
In such events, we will notify affected users and ensure the receiving party upholds the same privacy standards outlined in this Notice.
Legal Compliance
We may disclose information when required by law, legal process, or government request to protect our rights and ensure compliance.
Service Providers
We work with trusted third-party vendors who assist in operating our Services and maintaining security standards.
User Consent
We will always seek your explicit consent before sharing your information for purposes not covered in this Notice.

Your Privacy Matters: We do not sell your personal information to third parties. Any data sharing is limited to the specific scenarios outlined above and is always conducted with appropriate safeguards in place.
4. How Long Do We Keep Your Information?
We keep your information as long as necessary to fulfill the purposes outlined in this Notice or as required by law.
1
Active Use
Data retained while you actively use our Services and maintain your account
2
Legal Requirements
Information kept to comply with legal obligations, resolve disputes, and enforce agreements
3
Deletion Process
Data deleted or anonymized when no longer needed for legitimate purposes
When Information Is No Longer Needed
We take data minimization seriously. When your information is no longer necessary for our Services, we follow strict protocols:
  • Delete your data permanently from active systems
  • Anonymize information to remove personal identifiers
  • Securely store data until deletion is possible (e.g., in backup systems)

Backup Systems: Some information may remain in backup systems for a limited time after deletion requests are processed. These backups are securely stored and automatically purged according to our data retention schedule.
5. How Do We Keep Your Information Safe?
We use organizational and technical security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and accessing the Services is at your own risk.
Encryption
We employ industry-standard encryption protocols to protect data in transit and at rest
Access Controls
Strict access controls ensure only authorized personnel can access your information
Monitoring
Continuous security monitoring detects and responds to potential threats
Our Security Commitment
We implement comprehensive security measures including:
  • Regular security audits and vulnerability assessments
  • Secure development practices and code reviews
  • Employee training on data protection protocols
  • Incident response procedures for security events
Your Role in Security
You can help protect your account by:
  • Using strong, unique passwords
  • Enabling two-factor authentication when available
  • Keeping your login credentials confidential
  • Reporting suspicious activity immediately
6. Do We Collect Information from Minors?
We do not knowingly collect data from or market to children under 18 years of age. Protecting young users is a priority for our organization.

Parent or Guardian Notice: If you believe a minor under 18 has provided personal information to us, please contact us immediately at [email protected]. We will take prompt action to investigate and remove any information collected from minors.
7. What Are Your Privacy Rights?
Depending on your location, you may review, change, or terminate your account at any time. We respect your right to control your personal information.
Withdrawing Consent
If processing is based on consent, you may withdraw it anytime by contacting us. Withdrawal does not affect prior lawful processing.
Account Management
Log in to your account settings to update information or request account termination at your convenience.
Data Access
Request a copy of your personal information or ask questions about how we use your data.
Your Rights Include:
  • Access: Request access to your personal information
  • Correction: Update inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your information
  • Objection: Object to certain processing activities
  • Complaint: Lodge a complaint with a supervisory authority

Data Retention Note: After account termination, we may retain limited data to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. If you have questions about your privacy rights, contact [email protected].
8. Controls for Do-Not-Track Features
We do not currently respond to DNT browser signals because no standard exists. If a standard emerges, we will update this policy.
9. Do United States Residents Have Specific Privacy Rights?
Yes. If you are a resident of certain U.S. states (such as California, Virginia, Colorado, or Connecticut), you may have additional privacy rights under state law, including the right to know what personal information we collect, the right to delete your information, and the right to opt out of certain data processing activities.
10. Do We Make Updates to This Notice?
We may update this Privacy Notice as necessary to remain compliant with relevant laws and reflect changes to our practices. Updated versions will be indicated by the "Last Updated" date at the top of this Notice. We encourage you to review this Notice periodically.
Material Changes
For significant changes, we will provide prominent notice or obtain consent where required by law
Review Regularly
Check back periodically to stay informed about how we protect your information
Continued Use
Your continued use of Services after updates constitutes acceptance of the revised Notice
11. How Can You Contact Us About This Notice?
If you have questions or comments about this Privacy Notice, or need assistance exercising your privacy rights, please contact us at:
12. How Can You Review, Update, or Delete the Data We Collect from You?
You have the right to request access to, correction of, or deletion of your personal information. You can submit a request through the following methods:
Email Request
Contact us directly at:

Response Time: We will respond to your request within 30 days of receipt. For complex requests, we may extend this period and will notify you of any delays. Thank you for trusting SOQL with your personal information.
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